Care Navigator (Receptionist)
As the first point of contact for our patients, Care Navigators play a vital role in supporting people to access the care and services they need. This varied and engaging role, requires team members to develop and maintain a broad knowledge of healthcare services and pathways to ensure patients receive the most appropriate support.
The demand for GP Practice services means that our team need to work effectively in a fast-paced, and sometimes challenging environment to support our patients. Care Navigators are patient focused, require resilience, confidence, and the ability to communicate clearly and compassionately with people from different cultural and social backgrounds.
This is a busy, but rewarding role working as part of a supportive team. Every day brings opportunities to help people navigate the healthcare system, access the most appropriate service.
This is a part time role of 29.25 hours per week with a working pattern of 3 days as below:
Wednesday - 07:45 - 18:30
Thursday - 07:45 - 18:30
Friday - 07:45 - 18:30
To ensure enhanced patient access to the practice we ask our Care Navigators to work around 1-2 Saturdays shifts per year.
Core shift hours are Monday to Friday, 07:45-13:00 & 13:00-18:30.
You would work across 3 of our sites in Waterlooville on a rota basis (published 4 weeks in advance).
Please note, we may close applications early if we receive a high volume of interest.
We encourage and welcome applications from veterans and service leavers.
- Working pattern:
- Part time
- Pay:
- £12.80-12.95 an hour
- Closing date:
- 11 November 2026
- To apply:
- Click here